The need to e-Book

Digital health solutions provide us with numerous benefits.

Recently, Canada Health Infoway explored how digital health solutions can improve healthcare, including e-visits and the ability to view test results online. What’s most interesting to us is their take on e-booking, and the benefits that it offers to patients and healthcare providers.

According to their white paper published in 2014, Infoway found that e-booking was ranked as one of the top three most useful consumer health products.  Some of the potential benefits of e-booking include:

  1. Time and cost savings
  2. Reduced no shows
  3. Improved healthcare access
  4. Improved patient satisfaction
  5. Improved staff satisfaction.

Simply put, using e-booking can help clinicians run a more efficient practice. More importantly, e-booking allows patients to take control of their health by giving them tools to connect with healthcare providers, when and where they need it.

iamsick.ca’s e-Booking Platform

Most clinic software, referred to as electronic medical record (EMR) software, do not offer the ability for patients to book appointments online.  That’s why we designed and built an e-booking platform that can integrate with existing clinic software.  In the future, if EMR software companies offer their own e-boking service, our system can complement their service to offer patients choice and additional functionality; like our virtual waiting room, healthcare system wayfinding, and other services that we’re building.

iamsick.ca offers three different types of e-booking services:

The first is our integrated e-booking platform. This platform integrates with existing scheduling module of EMR software to create a seamless workflow. Appointments made on iamsick.ca will automatically sync with the clinic’s calendar.

The second service is a stand-alone e-booking service that lets patients book appointments online without EMR software integration.

The third service is an appointment e-request service that lets patients request appointments online, and allows for a level of interaction between the patient and clinic staff to help find the best time for an appointment.

Are you a patient who is itching to booking appointments online?  If you have a doctor who doesn’t yet offer e-booking, please visit book.iamsick.ca and fill out the form at the bottom of the page to let us know your doctor’s contact information. We will follow-up with your doctor to let them know about the benefits of iamsick.ca e-booking at their clinic.

If don’t have a family doctor and want to book appointments online, you can also use iamsick.ca to search for family doctors accepting new patients.  And, some of these family doctors, as well as some primary care walk-in clinics, accept online appointment booking using iamsick.ca.

Are you a healthcare provider who wants to improve the patient experience in your clinic? Contact partners[at]iamsick.ca to schedule a demo and learn more about how the iamsick.ca e-booking platform can help you.

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